In the early fall of 2020, Ellie and I made the decision to move back to Western Canada to be close to family and the mountains. Vernon seemed to be the ideal spot.
We landed on Vernon due to its proximity to the lake and mountains, as well as great access to all of the amenities which are afforded as part of living in the Okanagan Valley. We started looking at pre-owned properties, but quickly moved to the concept of building a new home - something we are very familiar with.
We started the process of builder selection on the internet using a standard set of criteria. Very quickly, our selection honed into Everton Ridge Homes as THE PREMIERE Builder in Vernon, noting all the various awards the company has won over the years building in Edmonton, AB, and Vernon, BC.
We did not know how the building process would work, being located and mostly locked-down due to COVID in Ontario, and building a house in BC remotely. We thought that it might require lots of disruption by way of travel for selections, site visits and so on. However, we approached the process with an open mind.
The initial sales contract and paperwork went well. We were able to communicate back and forth with Muriel in sales via phone, text message and email. The process went incredibly smoothly and quickly. Within a week we signed off on the lot, plan and house design, and we were ready to start the build. This was an exciting time as we were able to get a great lot with the assistance of Muriel and MJ. Both sent photos helping us to select a lot with an awesome view. Very good first impressions of the journey.
In the next phase, we had the excitement of getting into the details. We still had no idea how living in a different province would work and how we would be able to actually get through the process; not only the selections, but also the checkpoints in construction walkthroughs, requirements and so on. However, since we are tech-savvy and were unable to travel to BC in person, mostly due to COVID restrictions, we were very open to using technology to communicate.
Our first appointment via Zoom/conference video call with MJ, our Customer Relations Director was impressive - we were introduced and set up to Buildertrend: an online portal that allowed us to view all relevant documents, running costs, the project plan, and weekly photos of the build.
We also utilized weekly conference calls with MJ for selections and progress reviews via Google Meet. Our experience has been that MJ is the consummate professional, as are all of the Everton team.
We already finished the electrical walk-through. We had a great experience doing it virtually! We had a lot of detailed questions for the electrician and Everton Ridge Homes site supervisor. The whole team participated as we all worked through the questions. We embraced the new virtual reality and available technology making it possible to build our new home from another part of Canada!
With COVID, many lives changed, we adapted and we support companies who "move with the times". Everton Ridge has already made a successful transition by offering the customer home building experience through the virtual world of the Internet. We highly recommend Everton Ridge to those potential buyers excited to embark on the new frontier to build a house virtually!
Two very satisfied Everton Ridge Home Buyers!
Ellie and Tim
By Everton Ridge Homes | 6-1-2021